A Leading Identification Platform Delivers Identity Verification Responses in as Little as 25ms with TigerGraph
The Challenge
A Leading Identification Platform needed to process complex identity verification datasets with numerous interconnections and data joins. The complexity made fast, efficient response times difficult to achieve, potentially delaying customer onboarding and verification experiences.
The Solution
Built a dedicated Identity Graph powered by TigerGraph to model and query complex identity relationships, enabling the Identify Verification Platform to onboard new clients within weeks and deliver near-instantaneous identity verification responses.
The Results
Launched Identity Graph as a product available to all of their clients, achieving inquiry response times as low as 25 milliseconds while helping customers streamline verification workflows and maintain trust and security.
The Challenge
The Identification Platform provides comprehensive identity verification services to its customers, requiring the company to process complex datasets with numerous interconnections and data joins. These relationships are fundamental to the verification process but created significant complexity when information needed to be analyzed quickly.
The intricacy of the underlying identity data made it difficult for the Identification Platform to achieve the fast, efficient response times its customers required. Processing numerous interconnected data points and joins could introduce delays into verification workflows and potentially affect the onboarding experience.
The Identification Platform therefore needed a more effective way to model and query complex relationships within identity data. The objective was to improve performance while continuing to provide the quick, accurate verification processes required to support customer onboarding, fraud prevention, trust, and security.
The intricacy of the underlying identity data made it difficult for the Identification Platform to achieve the fast, efficient response times its customers required. Processing numerous interconnected data points and joins could introduce delays into verification workflows and potentially affect the onboarding experience.
The Identification Platform therefore needed a more effective way to model and query complex relationships within identity data. The objective was to improve performance while continuing to provide the quick, accurate verification processes required to support customer onboarding, fraud prevention, trust, and security.
The Solution
The Identification Platform addressed these performance challenges by building a dedicated Identity Graph powered by TigerGraph. The graph-based approach enabled the Identification Platform to model and query intricate relationships within identity data seamlessly rather than relying on the numerous interconnected data joins creating complexity in its existing processes.
By representing identity information through a graph, the Identification Platform could process the complex relationships required for identity verification more efficiently. The resulting performance enabled the company to deliver near-instantaneous inquiry responses, with response times as low as 25 milliseconds.
The Identity Graph also enabled the Identity Verification Platform to onboard new clients within weeks, accelerating the delivery of its identity verification capabilities to customers. Faster relationship queries translated directly into quicker, more accurate verification processes and an improved onboarding and verification experience.
By representing identity information through a graph, the Identification Platform could process the complex relationships required for identity verification more efficiently. The resulting performance enabled the company to deliver near-instantaneous inquiry responses, with response times as low as 25 milliseconds.
The Identity Graph also enabled the Identity Verification Platform to onboard new clients within weeks, accelerating the delivery of its identity verification capabilities to customers. Faster relationship queries translated directly into quicker, more accurate verification processes and an improved onboarding and verification experience.
The Results
The Identification Platform successfully launched Identity Graph as a product offering available to all its clients, turning its TigerGraph-powered identity architecture into a customer-facing capability for identity verification and fraud prevention.
The solution delivers inquiry response times as low as 25 milliseconds while enabling the Identification Platform to onboard new clients within weeks. These improvements allow businesses using the Identification Platform to streamline verification workflows while maintaining the speed and security required during customer onboarding.
The solution delivers inquiry response times as low as 25 milliseconds while enabling the Identification Platform to onboard new clients within weeks. These improvements allow businesses using the Identification Platform to streamline verification workflows while maintaining the speed and security required during customer onboarding.
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